Travel

We understand that travel can be challenging, and aim to make your journey as comfortable as possible. Airlines offer special assistance to:

• Passengers with mobility impairments
• Passengers with visual impairments
• Passengers with hearing impairments
• Passengers with cognitive or developmental disabilities
• Passengers with medical conditions
• The elderly
• Pregnant women

Eurostar, LeShuttle and Brittany Ferries also offer special assistance to passengers with additional needs. We will be happy to provide you with contact information to allow you to reserve the specific services you need. Please call our Pre-departure Team on 020 8392 5858 or email pre.departure@simpsontravel.com

Accommodation

Our property portfolio contains over 400 individual villas, apartments and hotels, most of which are privately owned. We are currently working with our overseas teams to assess and, where possible, improve access and suitability at all of our accommodation. The first stage will be to introduce a ‘step-free access’ filter on our site to make it easier for guests to choose their accommodation. This is an ongoing project, and our goal is to have reviewed our complete portfolio and actioned the filters by late spring 2026.

We understand how important it is to feel comfortable and confident in your holiday accommodation, particularly if you or someone you’re travelling with has reduced mobility. Whilst we work on our full audit, we have compiled an initial list of more accessible properties which you can view below. Naturally every guest's needs are unique, so before you make your booking, we strongly encourage you take advantage of the first-hand knowledge of our experienced team, who can help ensure the accommodation is a good fit for your individual requirements. Please contact us via telephone +44 (0)203 285 6179 or sales@simpsontravel.com 

Our More Accessible Properties by Destination